Epic Beaker Lab Implementation is a Team Effort

The pressures of the COVID-19 pandemic are shining a light on the central importance of the lab to the clinical goals of a hospital or health system. COVID-specific challenges for hospital lab professionals range from new billing and documentation requirements to the setup and configuration of drive-through test facilities. These challenges are also highlighting the […]

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Legacy System Support Decisions Require Collaboration

Legacy systems are a challenge for all companies, especially those who grow through acquisition or need to focus on immediate profitability after a merger. Modernizing and consolidating systems is often left out of acquisition timelines. Unfortunately, this often leaves IT with a patchwork of legacy systems to manage and a lack of partnership between IT […]

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Consultants Don’t Want Your Job, But We Do Need Your Help

If you’ve been employed at a hospital or health system during the past decade, chances are you’ve worked with or at least encountered an outside consultant or consulting team. Maybe you saw us roaming the halls or hunched over our laptops in conference rooms. Maybe we shadowed your day-to-day work to see what you do. […]

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Safely Reopen Your Operating Room Using Epic

As hospitals continue to reschedule the backlog of elective surgeries cancelled due to COVID-19, guidelines and best practices continue to evolve. Increasing urgency due to the cumulative effect of delays on patient health and hospital revenues has pushed hospitals to quickly implement new workflows using the best information available. Whether your organization is in the […]

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Helping Healthcare Return to Work with Contact Tracing

Employee safety, always a top priority for healthcare organizations, has become even more important as workplaces around the country have begun to reopen and shift from COVID-19 response to recovery. According to an April survey of 305 U.S.-based CFOs by PwC, 22 percent of businesses plan to incorporate contact tracing into their Return to Work […]

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Kronos and Flash: What Should Workforce Central Customers Know and Do?

Kronos users in healthcare have a lot to think about right now, from contact tracing to employee attestation to keeping terminals sanitized. However, there’s another concern that should be top of mind for many customers on Workforce Central:  Flash. No, we’re not talking about the comic book hero. In IT circles, Flash is a decades-old […]

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Configuring Epic Business Continuity Access: 5 Critical Downtime Reports

Downtime in Epic occurs for numerous reasons, planned or unplanned. Whether your organization needs the latest Special Update, or your server room is unexpectedly flooded, tension in your clinical practice will run a bit higher when Epic is down. This anxiety can lead to mistakes or preventable service desk calls. You can reduce this worry […]

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Epic Workflow Development in Three Simple Steps

A key part of any Epic project is developing specifications for what actually needs to get implemented. Your client's operational leadership should have a good idea of what workflows and processes need to be accounted for, but they don't generally know how to translate their needs into functional Epic design. Conversely, as a consultant, you […]

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How to Leverage Kronos for Healthcare Worker Contact Tracing

Many hospital systems utilize workforce management solutions primarily to track schedules and manage payroll. In the last few weeks, we have seen hospitals leverage Kronos in a number of ways in response to the COVID-19 pandemic, whether it’s providing access to new triage centers on the fly or creating new codes for additional time worked […]

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Assessing COVID-19 Revenue Cycle Considerations for Health Systems

These are uncharted waters for the healthcare industry as our providers work to combat the novel coronavirus. While the most important and immediate concern is the safety of healthcare workers on the frontlines of patient care, we expect downstream effects to the healthcare revenue cycle and other financial operations. It’s difficult to pinpoint exactly how […]

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5 Productivity Hacks for Remote IT Workers

Spurred by the current global health crisis, companies are radically adjusting their policies and attitudes toward remote work. Major tech employers like Google, Amazon and Microsoft are making workers stay home in an effort to limit the spread of COVID-19 (Coronavirus) and protect employee health. Remote IT workers can be more productive and engaged than […]

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How To Avoid These Common Interview Mistakes

You’ve landed an interview for an exciting new role, congratulations!  Now comes the real work — preparing for the big day. While it’s common to consider all of the things you should do, like ask thoughtful questions, dress appropriately, and check your internet connection if it’s a video interview, you may forget about the things […]

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