An Epic EHR conversion reaches nearly every part of a health system. It affects clinical care, revenue cycle, patient access, data, interfaces, devices, training, and support. A complete build does not mean the organization is ready. Leaders still need timely decisions, validated workflows, usable history, prepared users, and a practical transition plan. The eight pitfalls […]
Epic's Agent Factory and Curiosity raise a bigger question: Is your health system ready to govern AI agents? Here's how to prepare before 2027.
When Epic is unavailable, patient care does not stop. Clinicians still need essential patient, order, medication, and schedule information. Epic Business Continuity Access, commonly called BCA, makes approved downtime reports available from designated workstations. The right report set is not every report the system can produce. Each department needs the minimum information required to work […]
Is your healthcare organization using Epic to its full capacity? While many hospitals and health systems turn to Epic for their electronic health record system (EHR), a gap occurs between implementation and adoption. However, Epic’s Gold Stars program provides a roadmap that can help healthcare organizations bridge this gap and maximize their investment. Epic’s Gold […]
If your health system has been live on Epic for several years, you've probably had some version of this conversation. The CFO asks what the organization is getting from its Epic investment. The CMIO says clinicians are drowning in documentation. The IT director says the build queue is underwater. Everyone agrees something should change. Nobody can say, with evidence, what to fix first. Most tenured Epic […]
Not every healthcare AI job involves building a model. The field also needs people who understand clinical workflows, prepare reliable data, manage products, protect privacy, evaluate risk, and help new tools fit into everyday work. For most job seekers, the strongest path is to add practical AI knowledge to an established healthcare or technology specialty. […]
Oracle Health Patient Accounting (OHPAC), also known as RevElate, is a major advancement in healthcare revenue cycle technology. Rather than forcing organizations to choose between a standalone patient accounting platform and a clinically integrated revenue cycle, OHPAC combines the strengths of both approaches. Dedicated patient accounting solutions, like OHPAC, allow for greater flexibility, scalability, and […]
The small town where I grew up had about 750 people and a county hospital. The hospital is gone now. The nearest emergency room sits more than 30 minutes away on a two-lane road. Since 2010, more than 200 rural facilities have closed or ended inpatient care. Mine was one of them. That experience is […]
There's a version of healthcare IT consulting that looks straightforward from the outside. A health system has a technology problem. A consulting firm has the expertise. Work gets done. The reality is considerably more complicated, and the gap between those two descriptions is where most consulting engagements either succeed or fall apart. I've spent my […]
There is no single Workday certification or universal public enrollment path. Your options depend on whether you work for a Workday customer, work for a Workday partner, or participate through an approved education or talent-development program. Start with the role you want, such as administrator, functional consultant, integration specialist, reporting analyst, or platform specialist. Then […]
A System Health Check is a structured, independent assessment of your live healthcare IT enterprise systems (EHR, ERP, WFM) and the business operations it is meant to support. Conducted by experienced consultants, it evaluates your current configuration, how the system is actually being used, and where gaps between system capability and operational reality are creating […]
Having the right players in the right seats and knowing where to extend your bench is critical in any UKG Pro Workforce Management implementation. After working alongside health systems through every phase of UKG Pro Workforce Management from initial scoping through post-go-live optimization, patterns emerge. The implementations that go well are well planned and resourced. […]