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Expert Consultants
![](https://www.healthcareitleaders.com/uploads/2019/08/Ernest-Lessenger-Chief-Solution-Architect-300x300.jpg)
Ernest
Chief Platform Architect
- 17x Salesforce certifications including Technical Architect, Sales Cloud, Service Cloud, Platform Developer, and Admin
- Certified ServiceNow Application Developer and Implementation Specialist
- Certified Scrum Master
- MBA, Rice University, BS, Carnegie-Mellon University
![](https://www.healthcareitleaders.com/uploads/2020/08/Tim-Todd-300x300.jpg)
Tim
ServiceNow Solutions Architect
- 20+ years in IT consulting and leadership, including HIT roles at McKesson and Northside Hospital
- Mulitple ServiceNow engagements, supporting client transitions to the NOW platform
- ITIL Foundation Certified in IT Service Management
![](https://www.healthcareitleaders.com/uploads/2021/12/Michael-Hennessy-300x300.jpg)
Michael
Nuvolo Solution Architect
- Over 20 years of IT industry experience
- Most recently spent 5+ years as a ServiceNow Architect
- Assists clients with Nuvolo and ServiceNow products