Utilize our Workday experienced project management professionals and project directors to manage your overall implementation and lead specific workstreams.
Stand up a help desk and use our consultants to maintain your legacy ERP systems (e.g. Oracle, Infor, UKG, SAP) to ensure operational continuity during your Workday implementation.
Data conversion and migration are common requirements but our experts can manage all RICEF needs (Reports, Interfaces, Conversions, Enhancements, and Forms) for Workday.
From Finance and HR positions to the IT department, backfill key operational and back office positions as your internal team transitions to Workday.
We offer a full-suite of post-optimization managed services utilizing a help desk model to improve service levels and keep your solution maintained and optimized.
Training / Optimization
Go-live with our training assistance and then utilize our Workday experienced consultants for ongoing system enhancements and optimization.
Workday Managed Services
Use our experts to improve service levels and maintain your Workday application, while achieving operational efficiencies with a predictable cost model.
I) General service desk. First Call Resolution (FCR) focus on access, new request creation, break/fix, and issue escalation.
II) Application service desk. Workday-specific support with emphasis on how-to/training. Escalations to AMS.
III) Application managed services. Application design, build, test, and support. Escalation to third-party vendors.
IV) Technical managed services. Legacy data archive, data migration, integrations and interface development.
Workday Solution Expertise
Our consultants support the entire Workday solution suite, including:
- Financial Management
- Human Capital Management
- Enterprise Resource Planning
- Spend Management
- Talent Management
- Payroll and Workforce Management
- Analytics and Reporting
- Professional Services Automation
- Platform and Product Extension
“Healthcare IT Leaders is deeply invested in our success. You consistently go above and beyond, and you make us feel like our priorities are your priorities.”
Director of Applications, NGHS