Workday Services for Healthcare

Leverage proven healthcare expertise to accelerate implementations, optimize performance, and maximize your return-on-investment.

Whether you’re implementing or optimizing Workday, healthcare organizations face unique challenges, from juggling complex EHR integrations to navigating legacy system transitions all while maintaining critical operations. By leveraging the right partner, we can help you mitigate project delays, budget overruns, and user adoption that can compromise ROI, strain internal resources, and even disrupt patient care operations.

How We Engage At Every Moment

As an industry-leading Workday Partner, we pair deep platform expertise with healthcare-specific knowledge to drive successful outcomes across your Workday Journey from planning and deployments through operations.

Our teams bring proven experience across the broader healthcare technology platforms so we can design and deliver the integrations that connect Workday with EHR, WFM, and other critical platforms. The result is measurable improvements and sustained value, freeing internal teams to focus on strategic priorities that support quality patient care.

Advisory Services

Healthcare IT Leaders provides healthcare‑specific guidance across strategy, governance, readiness, and change, helping organizations reduce risk, align stakeholders, and prepare their people, processes, and technology for Workday success.

Our flexible delivery model provides independent advisory services to help healthcare organizations make informed decisions before and throughout your Workday journey.

• Strategy and Investment:Business case development, ERP and platform selection, and financial, operational, and workforce impact analysis to ensure Workday investments align to enterprise priorities.
• Digital Transformation Executive Advisory: Senior‑level advisory support for large‑scale healthcare ERP and operating‑model transformations, focused on risk reduction, alignment, and value realization.
• Program Management and Governance: Client‑side PMO leadership, governance model design, and portfolio prioritization to drive accountability, transparency, and executive decision‑making.
• Risk, Readiness, and Independent Assurance:Objective validation of Workday design decisions, readiness assessments across people, process, data, and technology, and proactive risk mitigation throughout the program lifecycle.
• Organization Change management and Adoption Strategy:Change, communication, training, and adoption strategies designed to drive stakeholder alignment, workforce readiness, and sustained value realization from Workday.
• Resource Planning and Readiness: Scope definition, staffing models, data and testing strategies, and cutover readiness planning to ensure implementation partners and internal teams are set up for success.

Workday Deployment & Transformation

Consulting‑led delivery services to design, deploy, optimize, and activate Workday in complex healthcare environments.

Our certified Workday consultants lead functional and technical workstreams across initial and Phase X deployments—integrating Workday into healthcare operations and guiding organizations from design through go‑live and stabilization.

• Initial and Phase X Workday deployments: Full lifecycle deployment services for initial implementations and subsequent Phase X rollouts across HCM, Financials, Supply Chain, and platform capabilities.
• Functional and technical workstream leadership:Certified consultants leading functional and technical workstreams, including configuration, integrations, security, reporting, and data conversion.
• Integration and data enablement:Design and deploy Workday integrations and data strategies across EHR, WFM, and enterprise systems to support complex environments.
• Optimization, health checks, and stabilization:Post-deployment assessments and optimization services to improve performance, usability, and alignment with Workday best practices.
• Training, adoption, and go‑live enablement:Role-based training, adoption planning, and go-live support to ensure users are prepared, confident, and ready to operate in Workday from day one.

Continuous Managed Services

Ongoing services designed to operate, optimize, and continuously improve Workday after go‑live.

Through flexible engagement models, Healthcare IT Leaders helps healthcare organizations manage Workday in production supporting system stability, ongoing enhancements, and continuous value realization as business needs evolve. Our service models range from fully managed Workday operations to embedded advisory and capacity support, designed to evolve as needs change.

• Application Managed Services (AMS): Ongoing functional, technical, and administrative support in production including incident management, configuration support, and day-to-day system operations.
• Release and change management: Proactive support for Workday’s weekly updates and bi-annual feature releases, including impact analysis, testing coordination, and deployment readiness.
• Continuous optimization and enhancements:Structured optimization services to identify, prioritize, and implement improvements, new features, and incremental enhancements aligned to business needs.
• Reporting, analytics, and data support:Ongoing support for reporting, analytics, and data quality to help organizations maximize insight and decision-making.

Workday Staff Augmentation

Flexible, role‑based staffing services that augment healthcare organizations’ internal teams before, during, or after Workday initiatives.

HITL provides experienced Workday and client‑side resources to fill critical gaps—supporting project execution, backfilling legacy systems, and enabling internal teams to focus on learning and adopting Workday.

Key focus areas:

• Client‑side Workday project support
• Legacy system backfills and operational continuity
• Program and PMO support
• Data conversion and technical augmentation
• Training, adoption, and deployment support

Workday staffing services can be delivered independently or alongside Healthcare IT Leaders deployment services and are frequently used to support third‑party implementation partners.