5 Reasons Workforce Central Customers Should Begin Their UKG Dimensions Migration

Editors note: This blog was originally published on May 23, 2023. Since then, UKG Dimensions has been renamed to UKG Pro Workforce Management or UKG Pro WFM.

Since the announcement by UKG that it would retire Workforce Central, we have talked to a steady stream of WFC clients about their timelines and considerations for moving to UKG Dimensions (formerly Workforce Dimensions or WFD).

Each client is different in terms of their size and resources and each has different workforce management requirements, and yet our advice to all of these customers is simple and consistent:  don't wait!

Migrating from UKG WFC to Dimensions? Download our free guide→

It may seem like you have years before you will need to make decisions about the transition away from WFC, and to be clear, you do have time.

But the best use of that time is to get started now, so that you can plan and execute a thorough and successful migration to UKG Dimensions with plenty of buffer before the end of engineering date of December 31, 2025.

Key Benefits of Moving to UKG Dimensions

If you need further rationale or motivation, below are 5 key reasons we think WFC clients should jump-start their planning process as soon as possible.

  1. A WFC to UKG Dimensions migration is a significant project that requires participation by a multitude of internal stakeholders, and months of effort to plan, configure, test, and deploy the new solution. Post-deployment there are training and support needs that will also require time and resources. It’s a lot, especially for large enterprise customers with thousands of users. Waiting until the last minute will put undue stress on an organization.
  2. A project of this scale will likely need to be prioritized as part of your company’s IT roadmap. As many large enterprises plan their major IT projects years in advance, now is the time to begin migration planning ensuring that resources are dedicated to the project with time to meet and beat the end of engineering deadline.
  3. Starting sooner rather than later gives ample time to fully assess what’s working and what isn’t in your current configuration of Workforce Central. Of course, if it ain’t broke, don’t fix it. But if elements of your configuration are broken or suboptimal, you can reconfigure and improve them as part of the migration project. Organizations that delay their migration may miss a golden opportunity to fix inefficient processes and address end-user pain points.
  4. As the deadline for end of engineering draws closer, experienced UKG services partners like Healthcare IT Leaders (named 2022 UKG Innovator of the Year) will face high demand for certified consulting resources. Choosing a partner soon ensures that you will be able to utilize top consulting talent who can give your project the time and attention it requires for success.
  5. Last, and perhaps most important, UKG Dimensions offers a number of advantages over WFC. Migrating well before the end of engineering date will help you more quickly realize the return on your investment. UKG admins and end-users alike will reap the benefits of:
    • A more modern and user-friendly interface, accessible on any device
    • More powerful analytics and reporting, including AI-powered operational insights
    • Greater integration with other UKG solutions
    • A flexible and scalable, cloud-based architecture

By migrating to UKG Dimensions, businesses can improve their workforce efficiency, productivity, and compliance, and our experts are here to help you every step of the way. If you have questions, seek a detailed proposal, or are ready to hit ‘start’ on your UKG Dimensions project, contact us today!

If you're still building a plan internally, check out our UKG Workforce Central to UKG Dimensions Migration Guide, which includes step-by-step instructions and pro tips for your transition, from project scoping to post-migration support.


UKG Solutions Director Brian Myers has spent his entire career helping customers address their human capital management needs. In his role at Healthcare IT Leaders, he supports our clients from implementation through optimization, helping them maximize value from their UKG investments.