Tips for Hiring and Managing Remote Workers

According to a recent SHRM survey, nearly half of U.S. employees plan to seek remote work in their next job. The implication for employers is clear:  adapt or lose out on available talent. At the height of the pandemic, many healthcare IT organizations pivoted to some degree of remote work for non-essential employees. But many […]

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Hiring an Epic Team? Start with a plan.

The decision to purchase an Epic Systems electronic medical record (EMR) is typically one of the largest strategic investments a hospital or health system will make. With Epic at the center of your patient care strategy, you will want to hire the best and brightest Epic-skilled talent you can find. But here's the problem: so […]

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Four Warning Signs You’ve Outgrown Your HCM System

Most folks own an old, beloved pair of shoes. Looking past the worn soles and tearing seams, we hold onto these relics because we can’t bear throwing them out (so much history!) and the initial discomfort of breaking in new footwear (not to mention the upfront price). Holding onto outdated and underperforming human capital management […]

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9 Ways to Address Healthcare Staffing Challenges using Human Capital Management

Healthcare’s biggest challenge? Finding and keeping qualified staff. According to the American College of Healthcare Executives' latest annual survey, Hospital CEOs cite personnel shortages as their top issue—ranking recruitment woes higher than financial challenges, care quality, cybersecurity, or other perennial concerns. COVID-19 burnout is fueling resignations and retirements by front-line healthcare workers, and those who […]

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3 Signs It’s Time to Partner with a Managed IT Services Provider

Often the need for managed services isn’t recognized until it’s too late, as in when: projects pile up and topple over burnt-out staff timelines run amuck, and it’s impossible to keep up with critical benchmarks financial objectives go out the window, and budgets go haywire We’re working during unprecedented times. Industry-wide, health systems and hospitals […]

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Eight “Ates” for Managing Change in Healthcare IT

Heraclitus said, “You cannot step into the same stream twice.”  This metaphorical insight is frequently acknowledged but oft not appreciated. All things, both living and inanimate, are changing. We have no choice, as change is inevitable, but managing change is possible. Without planning and consideration, we may be swept away by the turbulence when we […]

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Epic UGM 2021 Planning Guide: UGM is In-Person

Epic UGM is back in-person for 2021! The conference begins on Monday, August 23rd, and concludes on Wednesday, August 25th. Similar to pre-COVID years, the conference is taking place in Verona, Wisconsin at Epic’s campus; however, this year there is a full-vaccination requirement to attend. Streaming options will be available for the Executive Address. Epic […]

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15 Tips for RCM Leaders Implementing a New Patient Accounting System

The migration to a new Patient Accounting System (PAS), most often as part of an organization’s larger Electronic Health Records (EHR) implementation, requires extensive planning and preparation from revenue cycle management leaders. Due to an increasingly complex payer environment and expectations that PAS’ fit seamlessly into an organization’s tech stack, proper planning and input from […]

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