UKG Solution Expertise
Our consultants support the entire UKG solution set (Workforce Dimensions, Workforce Ready, Workforce Central) for workforce management and HCM.
- Time & Attendance
- Scheduling
- Absence Management
- Labor Activities
- Analytics
- Talent Acquisition
- Talent Management
- Onboarding
- HR
- Payroll
UKG Services
- Implementation
- Advisory Services
- Integration
- Optimization
- Project Management
- Staffing and Hiring
- Custom Development
- Go Live and Training
- View all Services
UKG Managed Services
Use our experts to improve service levels and maintain your UKG application, while achieving operational efficiencies with a predictable cost model.
I) General service desk. First Call Resolution (FCR) focus on access, new request creation, break/fix, and issue escalation.
II) Application service desk. UKG-specific support with emphasis on how-to/training. Escalations to AMS.
III) Application managed services. Application design, build, test, and support. Escalation to third-party vendors.
IV) Technical managed services. Legacy data archive, data migration, integrations and interface development.
UKG Practice Leadership
Sean
Executive Director, UKG
- 20+ years in IT consulting and professional services with a specialized focus on HCM/WFM systems.
- Led UKG service line at Atos, where he was Senior VP, Global Head of Enterprise Business & Administrative Solutions.
- Broad knowledge of IT and BPO services, including systems integration, managed services, and cloud.
- BA in Healthcare Management
Michael
Solution Architect
- 18+ years’ experience implementing HR, Payroll, and Timekeeping software
- 8 years’ experience as Kronos consultant
- MBA from University of Phoenix