16 Best Healthcare Podcasts for Leaders and Health IT Professionals

Healthcare moves quickly, and few people can read every report or attend every conference. A good podcast can make important ideas easier to follow. It also gives experienced leaders time to explain their thinking. The best show for you depends on what you want to learn. Some focus on executive leadership and organizational change. Others […]

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What Is Epic Cheers? Healthcare CRM Workflows Explained

Epic Cheers is Epic's customer relationship management application for healthcare. Health systems can use it to coordinate outreach and support contact-center conversations. It can also connect people with care and measure outcomes after an interaction. Cheers works within the broader Epic ecosystem, but it is only one part of a healthcare CRM program. The organization […]

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What Is Epic Radiant? Radiology Workflows Explained

Epic Radiant is Epic's radiology information system (RIS). It connects imaging orders, scheduling, protocoling, patient preparation, exam tracking, documentation, results, charging, and reporting. Radiant commonly works with picture archiving and communication systems (PACS), imaging devices, voice-recognition or reporting tools, and other clinical systems. The exact workflow depends on an organization's licensed capabilities, imaging specialties, facilities, […]

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What Is Epic Cupid? Cardiology Workflows Explained

Epic Cupid is Epic's cardiovascular information system (CVIS). It connects cardiology orders, scheduling, procedure documentation, structured reporting, results, communication, charging, and analytics. Epic's current specialty-product overview says Cupid supports invasive and noninvasive cardiology procedures. It is designed to work with PACS, ECG, imaging, and other connected systems. Exact capabilities depend on the licensed products, configuration, […]

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Epic EHR Conversion: 8 Common Pitfalls and How to Avoid Them

An Epic EHR conversion reaches nearly every part of a health system. It affects clinical care, revenue cycle, patient access, data, interfaces, devices, training, and support. A complete build does not mean the organization is ready. Leaders still need timely decisions, validated workflows, usable history, prepared users, and a practical transition plan. The eight pitfalls […]

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Epic BCA: 5 Downtime Reports and a Readiness Checklist

When Epic is unavailable, patient care does not stop. Clinicians still need essential patient, order, medication, and schedule information. Epic Business Continuity Access, commonly called BCA, makes approved downtime reports available from designated workstations. The right report set is not every report the system can produce. Each department needs the minimum information required to work […]

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What Is Epic Beacon? Oncology Workflows and Careers

Epic Beacon is Epic's oncology and hematology application for adult and pediatric care. It connects treatment plans, therapy ordering and administration, staging, longitudinal tracking, and registry reporting with the rest of the patient's record. Oncology treatment is complex and safety-critical, so a Beacon implementation cannot belong to the application team alone. Clinical, pharmacy, nursing, informatics, […]

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What Is Epic Rover? Mobile Clinical Workflows Explained

Epic Rover puts selected Epic workflows on supported handheld devices. With the right configuration, clinicians can use it for barcode medication administration, specimen collection, vital signs, task review, chart access, and other work at the bedside. The healthcare organization deploys and manages Rover; it is not a stand-alone consumer app. What users can do with […]

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Epic Gold Stars: The Gap Between Configuration and Usage Scores

Is your healthcare organization using Epic to its full capacity? While many hospitals and health systems turn to Epic for their electronic health record system (EHR), a gap occurs between implementation and adoption. However, Epic’s Gold Stars program provides a roadmap that can help healthcare organizations bridge this gap and maximize their investment. Epic’s Gold […]

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Extending Healthcare IT Application Support Across EHR and ERP Platforms

Healthcare organizations have traditionally treated their Electronic Health Record (EHR) and Enterprise Resource Planning (ERP) systems as separate IT application support functions. Different application managed services (AMS) vendors. Different governance structures. Different support organizations. Different conversations. The operational model behind Continuous Managed Services is platform-agnostic: it supports EHR and ERP platforms across the healthcare enterprise. […]

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What Is Epic OpTime? Perioperative Workflows Explained

Epic OpTime is Epic's perioperative application for surgical and procedural care. It brings case scheduling, preoperative readiness, intraoperative documentation, supplies and implants, status tracking, charges, and reporting into a connected workflow for operating rooms and ambulatory surgery settings. OpTime is often used alongside Epic Anesthesia and other Epic clinical and revenue cycle applications. The exact […]

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