No patient wants to spend time in a hospital. But making the patient experience more comfortable, efficient and enjoyable through design and technology is a major focus for healthcare institutions these days.
Some of the changes are simple—like putting more electrical outlets and USB ports in patient rooms for charging mobile devices. Others require investment in technology, for example, hospitals that give iPads to patients for entertainment or to help them track the itinerary of their stay.
These digital enhancements are being deployed from check-in through discharge. And the end result is often improved patient satisfaction, which according to McKinsey & Company, is an increasingly important source of competitive advantage.
Some of the many ways technology is improving the patient experience at hospitals are captured in this infographic from CDW Healthcare.