If your health system has been live on Epic for several years, you've probably had some version of this conversation. The CFO asks what the organization is getting from its Epic investment. The CMIO says clinicians are drowning in documentation. The IT director says the build queue is underwater. Everyone agrees something should change. Nobody can say, with evidence, what to fix first. Most tenured Epic […]
Oracle Health Patient Accounting (OHPAC), also known as RevElate, is a major advancement in healthcare revenue cycle technology. Rather than forcing organizations to choose between a standalone patient accounting platform and a clinically integrated revenue cycle, OHPAC combines the strengths of both approaches. Dedicated patient accounting solutions, like OHPAC, allow for greater flexibility, scalability, and […]
The small town where I grew up had about 750 people and a county hospital. The hospital is gone now. The nearest emergency room sits more than 30 minutes away on a two-lane road. Since 2010, more than 200 rural facilities have closed or ended inpatient care. Mine was one of them. That experience is […]
There's a version of healthcare IT consulting that looks straightforward from the outside. A health system has a technology problem. A consulting firm has the expertise. Work gets done. The reality is considerably more complicated, and the gap between those two descriptions is where most consulting engagements either succeed or fall apart. I've spent my […]
A System Health Check is a structured, independent assessment of your live healthcare IT enterprise systems (EHR, ERP, WFM) and the business operations it is meant to support. Conducted by experienced consultants, it evaluates your current configuration, how the system is actually being used, and where gaps between system capability and operational reality are creating […]
I never imagined my most powerful lesson in healthcare IT would come from a hospital bed. During my high-risk pregnancy, I watched firsthand what it means when clinical technology works the way it should and understood what is at stake when it doesn’t. My son Jake was born at just four pounds but went home […]
In Part One, we shared the story behind our brand refresh and the belief that has guided Healthcare IT Leaders for 15 years: that healthcare only works with the right humans in the loop. In this second installment, we go deeper exploring the four service pillars that define how we show up for health systems, […]
Healthcare IT has never been short on complexity. New platforms. Mergers. Regulatory mandates. The relentless pressure to do more with tighter margins and thinner teams. And through all of it, one truth has held constant since we founded Healthcare IT Leaders in 2011: Healthcare only works with humans in the loop. It’s the reason we […]
Having the right players in the right seats and knowing where to extend your bench is critical in any UKG Pro Workforce Management implementation. After working alongside health systems through every phase of UKG Pro Workforce Management from initial scoping through post-go-live optimization, patterns emerge. The implementations that go well are well planned and resourced. […]
In healthcare, the concept of kindness is often misunderstood as informal or purely emotional. Within the nursing profession, kindness is a clinically relevant and measurable component of high-quality care. In professional terms, it aligns closely with emotional intelligence and interpersonal effectiveness, both of which are essential for maintaining patient dignity while supporting safe and coordinated […]
Celebrating Michigan Deployments Alongside Booz Allen Hamilton Healthcare IT Leaders is proud to be part of the ground team for the Electronic Health Record (EHR) Michigan locations go-live for the U.S. Department of Veterans Affairs (VA) modernization effort alongside our partner Booz Allen Hamilton, and the teams at Oracle Health and Accenture Federal Services. Since […]
The One Big Beautiful Bill Act signed into law on July 4, 2025 introduced a tax benefit that sounds simple: employees can deduct a portion of their overtime compensation from federal taxable income. But for healthcare providers already running complex payroll and workforce management environments, this is not a tax policy discussion. It's a systems […]