As an award-winning UKG Services Partner, we offer full lifecyle support from discovery planning, implementations, and ongoing operations. Our deep understanding of clinical work environments and the technologies used in ERP and EHR ecosytems mean we deliver streamlined UKG solutions on time and with the best possible outcomes.
Full Lifecycle of Services from UKG
Advisory Services
WFM Strategy & Organizational Readiness
- System Selection & Roadmap
- WFM Maturity Assessment, Progression & Optimization
- UKG Pro WFM/ERP Alignment
- Labor Cost Optimization
- Policy & Pay Rule Design
- Governance & Analytics Design
- Change Management & Adoption
Staff Augmentation Services
WFM-specific talent, on-demand
- WFM Consultants
- WFM Analytics Specialists
- WFM Dedicated Project Managers
- WFM Analysts & Administrators
- Testing Specialists
- Change Management & Training Specialists
- Certified Integration & WFM/ERP Alignment Specialists
Transformation & Delivery Services
Structured delivery, proven methodology, healthcare-specific experts
- Phase 0 Discovery & project road mapping
- End-to-end deployments
- Module expansion & Activation
- Re-implementation to align with ERP/HCM
- Strategic Advisory-led implementations
- End-User Adoption and at-the-elbow support
Continuous Managed Services
Ongoing optimization and sustained outcomes
Use our experts to improve service levels and maintain your UKG application, while achieving operational efficiencies with a predictable cost model.
- Application Support & Ongoing Optimization
- Continuous Testing (updates and new releases)
- WFM Maturity Progression & Optimization
- Policy & Rule Tuning
- WFM Retainer Services
- User Adoption & Sustainment Support
WFM Framework
Advisory Services
Strategic partnership covering WFM strategy, governance framework design, policy and pay rule design, labor cost optimization, and change leadership. Available as project engagements or ongoing advisory retainers.
WFM Maturity Framework
Six-dimension assessment across Governance, Process, Technology, User Adoption, Analytics, and Ongoing Optimization. Output is a prioritized action plan to optimize Workforce Management across all functional areas of your organization to improve workforce management in a structured, proven manner.
Phase 0 Discovery
Aligns executive stakeholders on configuration decisions, integration dependencies, and go-live readiness criteria before an SOW is signed. What gets decided before the project starts determines whether it succeeds.
Why Healthcare IT Leaders
The People
- Clinical workflow and scheduling pattern analysis
- ADKAR and ONA-based change management and adoption planning
- Manager activation and frontline training programs
- Union rules and compliance configuration expertise
- Post go-live adoption monitoring and intervention
The Integration
- EHR: Epic, Oracle Health, Meditech (ADT/census feeds, clinical staffing triggers)
- ERP/HCM: Workday, Oracle, Infor, Lawson (GL mapping, payroll reconciliation)
- Other common systems: QGenda, Strata/Kaufman Hall
- UKG Pro WFM full suite: Time, Scheduling, Absence, Forecasting, Analytics, Data Hub
UKG Awards
- 600+ Healthcare Clients Served
- 10+ Years Average Consultant Tenure
- 135+ Healthcare UKG Implementations
- NPS Scores Among the Highest in the UKG Partner Ecosystem
- 100% U.S.-Based Consultants
UKG Pro WFM Migration Guide
Planning to migrate from UKG Workforce Central to UKG Pro Workforce Management? Check out our free guide for tips and a step-by-step plan from our UKG experts.
UKG Practice Leadership
Brian
Vice President, ERP and WFM
- 25+ years of experience in workforce management
- Former VP, Healthcare Solutions for Workforce Insight, Part of Accenture
- 22+ years of experience with UKG (formerly, Kronos, inc.)
Brandyn
Executive Director, ERP WFM HCM
- 20+ years of WFM experience
- Managed WFM system at Corewell Health fka Spectrum Health
- Lead WFM strategy as a consultant for multiple Fortune 500 companies