From readiness assessment to ongoing optimization we are one team across every phase of your Epic lifecycle. Advisory, implementation, go-live, and continuous managed services built around accountable execution and measurable outcomes.
Full Lifecycle Epic Services
Most Epic organizations are past implementation. Their challenge now is performance to address margin pressure, optimization backlog, informatics shortages, and the rapid expansion of Epic AI. The firms that will help in the next phase are the ones that treat optimization, AI, and support as one continuous system.
Our Epic practice includes former Epic Systems Corporation staff, experienced IT consultants, and clinicians with decades of combined experience. We have supported over 200 Epic clients across implementations, optimizations, activations, and managed services.
We help health systems run Epic as a continuously improving performance platform not just a system that went live and now needs maintenance.
Contact us to learn more about our Epic solution expertise.
Evaluate governance, workflow maturity, informatics capacity, and AI readiness. Delivered in 30 days with a prioritized roadmap and measurable targets.
Informatics & Governance Advisory
Redesign decision structures, intake processes, escalation paths, and committee effectiveness. Move from reactive governance to performance-oriented decision-making.
AI Readiness
Epic AI use-case prioritization, governance design, workflow readiness, and adoption support. Move from curiosity to safe, measurable activation.
Revenue Cycle Optimization
Targeted Epic workflow redesign for denial prevention, charge capture, patient access, and coding quality. Micro-transformation — measurable financial improvement without outsourcing.
EHR Vendor Selection
Vendor-neutral assessment with TCO modeling and board-ready recommendations. Systematic selection process aligned to your goals and budget.
Clinical Workflow Assessment
Analyze current processes, identify bottlenecks and inefficiencies, and develop solutions to improve operational and clinical performance inside Epic.
Epic Implementation & Go-Live
Implementation
New Epic installs, specialty application rollouts, and multi-site deployments. Structured delivery methodology with phase-gated milestones and readiness gates.
Go-Live & At-the-Elbow Support
Experienced ATE consultants at the right ratios, command center discipline, and structured activation support. We treat go-live as an operations event.
Training & Activation
Role-based training programs, super user development, EUPA management, and department readiness. Not one-size-fits-all tailored to your workflows.
Consolidation & Instance Rationalization
M&A integration, multi-instance consolidation, Community Connect extensions, and system standardization. We bring structured methodology to the operational complexity that strategy firms skip and staffing shops can’t handle.
Epic Cloud Migration
Plan and securely migrate your EHR data from on-prem to the cloud (AWS, Azure, GCP) with experienced Epic infrastructure consultants.
Community Connect
Extend your Epic system to community partners. Strategic, operational, and tactical consulting for shared patient data, secure messaging, and clinical decision support.
Epic Continuous Managed Services
Application Managed Services
Dedicated team support across all Epic modules. Your team knows your system, your workflows, and your priorities. Includes proactive monitoring, root cause analysis, and continuous optimization.
Upgrade & Lifecycle Management
Quarterly upgrade assessment, impact analysis, build execution, regression testing, and new feature activation including Epic AI capabilities as they release.
Epic Staffing Servicess
Contract & Interim Staffing
Experienced Epic-certified consultants for short- or long-term roles. Analysts, project managers, trainers, and leadership across all modules.
Epic Hiring Guide
Recruiting Epic skilled talent for your organization? We wrote the book on it! Download our free guide: Building an Epic Team.
The challenge is not whether you have resources. It is whether optimization, AI activation, and support are connected through a coherent operating model. Our assessment identifies where the gaps are and how to close them.
That is exactly why the right first step is prioritization and governance, not broad deployment. Our AI Readiness Workshop helps identify where Epic AI is worth activating first and what must be in place to support it.
We own outcomes, not timesheets. Our delivery model includes structured execution, command center discipline, embedded optimization, and accountability — not just people and invoices.
Typically several months to a couple of years depending on organizational complexity, module scope, and deployment approach (single-wave vs. multi-wave). Our readiness assessment helps establish realistic timelines based on your specific situation.
Our Revenue Performance Diagnostic covers six workstreams: denial analysis, charge capture, patient access, coding quality, cash and collections, and Epic utilization gaps. We deliver quantified findings and a prioritized 30/60/90-day improvement roadmap.
Epic Practice Leadership
Brady
Vice President, EHR and RCM
10+ years of EHR Implementation experience
Epic & athenahealth expert: successfully integrated across 1,000+ ambulatory settings
Launched EHR training for 2,000+ staff while at Optum
Joey
Senior Director, Enterprise Solutions
15+ years of healthcare IT leadership experience
Former Senior Director at Nordic Consulting Partners, leading Epic AMS engagements and solution architecture
Takeaways
Healthcare IT Leaders’ team of Epic experts have a proven track record of helping large and small health systems successfully implement and optimize their Epic systems, leading to improved patient and provider satisfaction, increased productivity, and decreased costs. Combined with our team’s expertise in ERP systems (UKG, Workday, Oracle, Infor) and cloud computing systems (Snowflake), we are uniquely positioned to support all your health systems needs.
Contact us to learn more about our Epic solution expertise.
