Downtime in Epic occurs for numerous reasons, planned or unplanned. Whether your organization needs the latest Special Update, or your server room is unexpectedly flooded, tension in your clinical practice will run a bit higher when Epic is down. This anxiety can lead to mistakes or preventable service desk calls. You can reduce this worry […]
COVID-19 treatment scenarios are accelerating adoption of technologies that connect providers, patients and caregivers virtually without requiring physical office visits. One company well positioned to take advantage of this trend is NJ-based medtech startup, Noteworth. The Noteworth platform is designed to remove the barriers to tech enabled care, using intuitive workflows for clinicians and a […]
A key part of any Epic project is developing specifications for what actually needs to get implemented. Your client's operational leadership should have a good idea of what workflows and processes need to be accounted for, but they don't generally know how to translate their needs into functional Epic design. Conversely, as a consultant, you […]
Many hospital systems utilize workforce management solutions primarily to track schedules and manage payroll. In the last few weeks, we have seen hospitals leverage Kronos in a number of ways in response to the COVID-19 pandemic, whether it’s providing access to new triage centers on the fly or creating new codes for additional time worked […]
Our work family is separated right now. Most of us are in our homes doing our small part to flatten the curve and keep our communities safe. Others in our companies, however, are on the front line of this crisis, working daily in hospitals, skilled nursing facilities and clinics across the U.S. They're supporting […]
These are uncharted waters for the healthcare industry as our providers work to combat the novel coronavirus. While the most important and immediate concern is the safety of healthcare workers on the frontlines of patient care, we expect downstream effects to the healthcare revenue cycle and other financial operations. It’s difficult to pinpoint exactly how […]
Spurred by the current global health crisis, companies are radically adjusting their policies and attitudes toward remote work. Major tech employers like Google, Amazon and Microsoft are making workers stay home in an effort to limit the spread of COVID-19 (Coronavirus) and protect employee health. Remote IT workers can be more productive and engaged than […]
Healthcare Consulting and Workforce Solutions Firm is top ranked for ERP implementation engagements The 2020 Best in KLAS Software & Services report ranks Healthcare IT Leaders as the Category Leader for Business Solutions Implementation Services. With a ranking of 95, Healthcare IT Leaders achieved the highest score in the category, substantially higher than the 83.2 […]
You’ve landed an interview for an exciting new role, congratulations! Now comes the real work — preparing for the big day. While it’s common to consider all of the things you should do, like ask thoughtful questions, dress appropriately, and check your internet connection if it’s a video interview, you may forget about the things […]
The only thing in life that is constant is change. That wisdom from an ancient Greek philosopher (Heraclitus) surely rings true in 2020 for leaders in health IT who face new technological advances that will shape their organizations for years to come. Analyst group IDC envisions the new decade as one focused on the next […]
The adage, “where there’s smoke, there’s fire” can be true in our world of healthcare information technology. The electronic health record (EHR) is far from running smoothly in many places, but too often as leaders, we get stuck in firefighting mode—working feverishly to stamp out or control ongoing brush fires instead of taking systemic actions […]
From obtaining and validating patient demographic and insurance information to medical billing and claims submission, Revenue Cycle can be a lengthy and complicated process. Correctly completing each step in the process helps ensure appropriate, timely payment from a payer. But the complexity of Revenue Cycle workflows often confounds speed and accuracy. Getting the process right […]