There's a version of healthcare IT consulting that looks straightforward from the outside. A health system has a technology problem. A consulting firm has the expertise. Work gets done. The reality is considerably more complicated, and the gap between those two descriptions is where most consulting engagements either succeed or fall apart. I've spent my […]
There is no single Workday certification or universal public enrollment path. Your options depend on whether you work for a Workday customer, work for a Workday partner, or participate through an approved education or talent-development program. Start with the role you want, such as administrator, functional consultant, integration specialist, reporting analyst, or platform specialist. Then […]
A System Health Check is a structured, independent assessment of your live healthcare IT enterprise systems (EHR, ERP, WFM) and the business operations it is meant to support. Conducted by experienced consultants, it evaluates your current configuration, how the system is actually being used, and where gaps between system capability and operational reality are creating […]
I never imagined my most powerful lesson in healthcare IT would come from a hospital bed. During my high-risk pregnancy, I watched firsthand what it means when clinical technology works the way it should and understood what is at stake when it doesn’t. My son Jake was born at just four pounds but went home […]
In Part One, we shared the story behind our brand refresh and the belief that has guided Healthcare IT Leaders for 15 years: that healthcare only works with the right humans in the loop. In this second installment, we go deeper exploring the four service pillars that define how we show up for health systems, […]
Healthcare IT has never been short on complexity. New platforms. Mergers. Regulatory mandates. The relentless pressure to do more with tighter margins and thinner teams. And through all of it, one truth has held constant since we founded Healthcare IT Leaders in 2011: Healthcare only works with humans in the loop. It’s the reason we […]
Having the right players in the right seats and knowing where to extend your bench is critical in any UKG Pro Workforce Management implementation. After working alongside health systems through every phase of UKG Pro Workforce Management from initial scoping through post-go-live optimization, patterns emerge. The implementations that go well are well planned and resourced. […]
In healthcare, the concept of kindness is often misunderstood as informal or purely emotional. Within the nursing profession, kindness is a clinically relevant and measurable component of high-quality care. In professional terms, it aligns closely with emotional intelligence and interpersonal effectiveness, both of which are essential for maintaining patient dignity while supporting safe and coordinated […]
The One Big Beautiful Bill Act signed into law on July 4, 2025 introduced a tax benefit that sounds simple: employees can deduct a portion of their overtime compensation from federal taxable income. But for healthcare providers already running complex payroll and workforce management environments, this is not a tax policy discussion. It's a systems […]
This year’s Epic User Group Meeting (UGM) was packed with announcements, as Epic Systems continues to position itself as the enterprise platform, artificial intelligence (AI) engine, and healthcare data center of the future. From the unveiling of Epic CoMET to healthcare-focused enterprise resource planning (ERP) capabilities in EpicOps, here’s a recap of Epic’s latest developments—including […]
Running a healthcare system with 56 hospitals, 288 clinics, and 2 million patients across 320,000 square miles is no small feat. For Sanford Health, the largest rural health system in the U.S., managing data was like herding cats—90 different electronic health records (EHRs), an overloaded SAP HANA database, and a team stretched thin trying to […]
Let’s face it—healthcare technology is crowded with bold ideas and ‘game-changer’ solutions, but the real challenge is separating tomorrow’s buzz from today’s business value. One of these solutions is the new Epic Teamwork module, which is making waves in scheduling as part of Epic’s broader strategy of developing a natively-integrated enterprise resource planning (ERP) suite. […]