Irena supports our clients by applying best practices that maximize productivity and promote collaboration and efficiency across all aspects of enterprise WFM systems based on operational and strategic needs. Her deep knowledge of healthcare operations and WFM are the result of 7+ years at The Cleveland Clinic Enterprise, developing a centralized model for managing the organization’s workforce management systems. As the business owner responsible for the organization’s enterprise-wide Kronos / UKG solution, she played a critical role in the digital transformation of the employee experience.