Healthcare IT Leaders Providing Assistance for Organizations Affected by the Change Healthcare Incident

Statement from Ben Hilmes, CEO, Healthcare IT Leaders

The seriousness of the Change Healthcare cyberattack that began on Feb. 21 cannot be overstated.

Change Healthcare processes 15 billion healthcare transactions annually, and the attack has forced many provider organizations to disconnect from Change Healthcare systems for an indeterminate amount of time, directly affecting patient care and reimbursement.

As a result of this disruption, many hospitals and health systems will require additional resources knowledgeable in revenue cycle processes to provide immediate assistance and support. Healthcare IT Leaders is currently assisting many clients in meeting these needs.

We have senior back-end revenue cycle consultants available to send electronic claims via 837 file and intake remittances via 835 file manually to help reduce unbilled claim volumes. We also offer supplemental staffing services for back-office support needs, including reimbursements, claims, coding, billing, and other roles fundamental to the revenue cycle.

Our cloud and security experts offer advisory support for hospitals and health systems that seek to re-evaluate or shore up their security posture to address the persistent and growing risk that cyberattacks pose.

The Healthcare IT Leaders team is committed to providing priority support around these roles for as long as needed. We urge our clients and anyone affected by the Change Healthcare incident to contact us any time day or night if you feel we can provide resources and assistance.



Ben Hilmes, CEO, Healthcare IT Leaders