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ServiceNow Solution Architect

Job Order #022839
  • Posted On: July 26, 2022
  • Position Title: ServiceNow Solution Architect
  • Position Type: Contract
  • Work Location: Remote
  • State: United States
Job Summary:
Alma Arteaga headshot

Consultant Advisor - HR Alma Arteaga is recruiting this position.

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We are seeking a ServiceNow Solution Architect to join our firm to play a pivotal role in the continued growth of our Nuvolo practice! This role is a 6 month contract.

 

Responsibilities: 

  • Architecting and designing the transformation process for client ServiceNow application from legacy solutions to their new ServiceNow platform-based solution 
  • Services implementation leveraging core knowledge of ServiceNow ITSM platforms
  • Technically lead the development of plans, roadmaps, and blueprints to enable client transition from legacy environments to ServiceNow-based organization with a modern platform, enhanced functionality, and cloud infrastructure to support the long term cost and efficiency objectives for our clients  
  • Provide enhancements and customization to Nuvolo’s portfolio of ServiceNow applications in support of the client’s specific needs utilizing JavaScript, CSS, HTML, and other web-based scripting tools and methodologies 
  • Provide demonstrable consulting expertise in the form of well-developed listening skills, requirements gathering, problem resolution as well as the ability to make well-supported recommendations based on experience in mid-market and Fortune 500 client environments
  • Achieve high level of client satisfaction on all Nuvolo Professional Services engagements
  • Take a leadership role in planning and managing client discovery and assessment activities 
  • Effectively define a high-level client program and action plans for transformation activities 
  • Identify opportunities to drive more value from successfully implementing our ServiceNow-based solutions within our client’s environment
  • Understand and ensure adherence to project scope

Qualifications: 

  • Strong knowledge of SDLC methodologies such as Waterfall, Agile, and Scrum
  • Expert level knowledge in ServiceNow scripting and web technologies (XML, HTML, JAVA Script, AJAX, CSS, and HTTP/S)
  • Deep understanding of the application development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control and deployment
  • 10+ years of experience in IT infrastructure and application development space
  • 5+ years of client-facing consulting experience
  • 5+ years of leadership-level experience with Enterprise Management tools (such as IBM Tivoli, BMC, CA, HP) and IT Service Management tools such as ServiceNow and BMC Remedy
  • ServiceNow certification (Implementation Specialist preferred) and ITIL certification (Practitioner or Service Manager preferred)
  • Bachelor’s degree in Information Systems or related field preferred

To learn more about this and other positions, contact Alma Arteaga at (678) 593-3336 or alma.arteaga@healthcareitleaders.com. Healthcare IT Leaders is a national leader in IT workforce solutions, connecting healthcare provider, payer and life sciences organizations with experienced technology talent for consulting and full-time hiring. For more information, visit us on the web at www.healthcareitleaders.com.

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