How to Get ServiceNow Certified

ServiceNow, a fast-growing leader in IT Service Management (ITSM), is rapidly expanding its footprint in health care. Many hospitals use the company’s cloud-based IT service and operations platform to automate management of EHR applications and other clinical software assets. ServiceNow’s HR Delivery product is also widely used by hospital Human Resources departments.   NJ-based startup […]

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Improve Epic Implementation Change Management Through ITSM and Collaboration

Change management is a critical—and often misunderstood—component of most Epic implementations, and indeed, most software projects. If you’re an Epic Build Analyst, you may not think about change management much, except when it seems like an annoyance. But understanding and working effectively with the change management team is a huge part of being an Epic […]

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