A Blast From the Past – A Rockin’ Recap of Epic UGM 2019

The 2019 Epic UGM Conference was far out, and we’re here to share our favorite moments from the event and relive all of the excitement! It happened to be Epic’s 40th birthday, and it sure was a dy-no-mite party.  This totally tubular occasion was made possible by our enthusiastic attendees and speakers, who have a […]

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Providing Epic Revenue Cycle Solutions | Kate Dunn

Kate Dunn, Senior Director of Epic RCM consulting, has spent her career working to improve the patient experience through revenue cycle solutions. Kate started on the vendor side, and then transitioned to hospitals, where she implemented revenue cycle solutions as a build analyst and later, as a Program Director. At Greenville (SC) Health System, she […]

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Into The Wild: A Photo Recap of Epic UGM 2018

This year’s EPIC UGM conference was a breath of fresh air, where Healthcare IT professionals from around the country gathered to survey the change of landscape in healthcare. “The Great Outdoors” was the theme of the annual user group meeting in Verona, Wisconsin and attendees definitely felt like they were back at summer camp with […]

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Epic UGM 2018 Planning Guide

No your calendar isn't off:  Epic UGM 18 kicks off about a month earlier this year than previous years. The conference begins on August 27, 2018 and ends on August 30, 2018. Executives, directors, clinical staff, and others with a strategic focus in Epic are invited to attend this event in Verona, Wisconsin that attracts close […]

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The Urgency of Interoperability

The word “interoperability” means different things to different people. By definition in the IT world it is the ability of computer systems or software to exchange and make use of information. While most healthcare providers want and understand the importance of EHR interoperability, most also say (according to this 2017 survey) that current interoperability solutions […]

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Our Top 10 Blog Posts of 2017

Before crossing over into 2018, we’re going to take one more look back at the year that was—and the blog content that you liked the most. Our “Best of” list includes a round-up of other lists—like the top health CIOs on Twitter and the best hospitals to work for in Health IT.  Other content you […]

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4 Takeaways from the Epic App Orchard Developer Conference

Earlier this month, I attended the first Epic App Orchard Conference on the Epic Systems campus in Verona, Wisc. Healthcare IT Leaders is a Silver App Orchard partner and our Epic customers have a keen interest in this new marketplace for Epic apps. As our firm’s Chief Platform Officer, I went to learn what resources […]

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World of Wizards: A Recap of UGM ’17 in Pictures

Lord Voldermort was no where to be found, but there were lots of wizards, muggles and even a few healthcare executives on the grounds of Epic Systems headquarters in Verona, WI this week, site of the annual Epic User Group meeting. World of Wizards was the theme for 2017, a nod to the Hogwarts-style buildings […]

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How to Make Your Epic Training Resume Shine

As a past Epic training manager and current consultant to hospitals that implement training programs, one of my critical responsibilities is hiring. A new Epic implementation requires an influx of training personnel to teach users about their new system, and that means looking at a lot of resumes to find capable new hires for the […]

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How Many Epic Trainers Will You Need For Your Implementation?

Resource planning for an Epic implementation is a tremendous undertaking and estimating the “right” number of Epic trainers required for organizational success is a common challenge. Epic Systems guides all of its customers on resource planning and their tools for gauging customer training needs are simple to use and provide a good baseline number as […]

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Improve Epic Implementation Change Management Through ITSM and Collaboration

Change management is a critical—and often misunderstood—component of most Epic implementations, and indeed, most software projects. If you’re an Epic Build Analyst, you may not think about change management much, except when it seems like an annoyance. But understanding and working effectively with the change management team is a huge part of being an Epic […]

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