Engage Users for Effective EHR Training

As a training specialist with over 20 Cerner Go-Lives under my belt, I have worked with thousands of individuals in healthcare organizations to ensure they were trained and ready to transition to a new electronic health records solution. And not surprisingly, I have encountered some reluctant students over the years. Some healthcare professionals claim to […]

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Our Top 10 Blog Posts of 2017

Before crossing over into 2018, we’re going to take one more look back at the year that was—and the blog content that you liked the most. Our “Best of” list includes a round-up of other lists—like the top health CIOs on Twitter and the best hospitals to work for in Health IT.  Other content you […]

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EMR Go Live Support Success: Piedmont Athens Regional

“I'm not sure there's such thing as a ‘typical’ Go Live,” says Delena Brockmann, Executive Director of the Oconee Health Campus at Piedmont Athens Regional in Athens, Georgia. When the cutover occurs, facilities transitioning to a new electronic medical records system are abuzz with activity and consultants and lots of questions from providers and staff.  […]

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How to Make Your Epic Training Resume Shine

As a past Epic training manager and current consultant to hospitals that implement training programs, one of my critical responsibilities is hiring. A new Epic implementation requires an influx of training personnel to teach users about their new system, and that means looking at a lot of resumes to find capable new hires for the […]

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How Many Epic Trainers Will You Need For Your Implementation?

Resource planning for an Epic implementation is a tremendous undertaking and estimating the “right” number of Epic trainers required for organizational success is a common challenge. Epic Systems guides all of its customers on resource planning and their tools for gauging customer training needs are simple to use and provide a good baseline number as […]

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Use Town Halls to Engage, Inform Prior to EHR Go-Live

There are plenty of ways to share information across a large healthcare organization during an EHR implementation. One of the most effective, in my experience, are Town Hall meetings where users can ask questions and hear directly from leadership about the status and goals of the implementation. When done well, Town Halls should result in […]

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Involve Providers Early and Often for EHR Implementation Success

While there are many “pieces of the puzzle” to a successful EMR implementation, in my experience as a consultant to several large-scale Epic projects, getting your Providers on board is most essential. This includes Physicians as well as the ever more utilized Nurse Practitioners and Physician Assistants. Incorporating the healthcare providers is one of the […]

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Small Details Make a Big Difference in EHR Training Plans

I’m a program director (PMP), so I tend to view most training activities through that lens.  An EHR training program that will educate thousands of end users in a relatively short time frame requires a planning mindset and attention to small details. This is where some Training Directors can stumble. Many in training come out […]

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EHR Training for Healthcare Providers: 5 Tips for Success

It’s a paradox of EHR training:  healthcare providers—those who will arguably use the system the most—often have the least amount of time to learn the system in advance of Go-Live. Of course, everyone in a hospital is busy, but those giving care—physicians, PAs, NPs and other clinicians—are especially busy. Their schedules can be unorthodox (i.e., […]

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